Last updated: 7/15/2025

Heethr Solutions Inc. (“Heethr”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Heethr mobile application, website, and services (collectively, the “App”).

We comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

1.1 Information You Provide to Us

When you use the Heethr App, we collect personal information you provide, such as:

• Name and email address
• Account login credentials
• Company name (optional)
• Project-related data, tasks, and notes
• Payment and billing details (processed via third parties)

1.2 Information We Collect Automatically

We also collect certain technical data to help us improve our services, including:

• Device and operating system information
• IP address
• Usage data (e.g., features accessed, time spent on the App)
• Crash logs and diagnostic data

1.3 Payment Information

We do not store your credit card or banking details. Payments are securely processed via:

• Apple Pay and Google Pay for in-app subscriptions
• Polvo EFT Payments for external or enterprise payments

These third-party payment processors handle your financial information according to their own privacy and security standards.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To create and manage your user account
• To provide and maintain our services
• To process payments and manage subscriptions
• To communicate with you regarding updates, support, or notices
• To monitor usage trends and improve the App’s functionality
• To comply with legal obligations and prevent fraud

We will not use your data for purposes other than those specified without your explicit consent.

3. Sharing of Personal Information

We do not sell, rent, or trade your personal data.

We may share your information with:

• Service providers (e.g., cloud hosting, analytics platforms) under confidentiality agreements
• Payment processors (Apple, Google, Polvo EFT) to manage financial transactions
• Legal authorities when required by law or to enforce our terms

In all cases, we ensure that third parties adhere to strict data protection and confidentiality standards.

4. Data Storage and Security

Your personal information is stored securely on encrypted servers, some of which may be located outside of Canada. We use industry-standard security protocols to protect your data from unauthorized access, loss, or misuse.

Despite these efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon account deletion, your personal data will be securely deleted or anonymized unless otherwise required for legal or audit purposes.

6. Your Rights and Choices

You have the right to:

• Access and review the personal data we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent for data processing (where applicable)
• Request deletion of your data (subject to legal limitations)

To make a request, contact us at: info@heethr.com

7. Cookies and Analytics

We may use cookies or similar technologies to analyze usage and enhance user experience. These technologies may collect anonymized data such as device type, browser, and interaction patterns.

You can disable cookies in your device or browser settings, though this may affect certain App functionalities.

8. Children’s Privacy

Heethr is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child has provided us with personal data, we will promptly delete it.

9. International Users

While Heethr is operated in Canada, some of your data may be processed or stored in other jurisdictions where privacy laws may differ. By using our services, you consent to the transfer of your data across borders in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by email. Your continued use of the App constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Heethr Solutions Inc.
105 – 7355 Trans Canada Route
Montreal, QC H4T 1T3
Canada
Email: info@heethr.com